delivery and shipping
When will my order be shipped?
Your order will be shipped within two to three business days of receipt of the order. If there are delays, you will be notified by email.
Where can I find my tracking number?
We ship within Europe with DHL. If you want things to go particularly quickly, you can also use UPS or DPD. You will automatically receive the tracking number on the day of shipping.
How long does shipping take and how much does it cost?
Within Germany: one to two working days.
To other European countries 2-4 working days.
To overseas between 7 business days (USA) and 20 business days
Standard shipping is free
Express shipments are also possible, but incur costs
Within Germany: 5 euros
For orders over 100 euros: free shipping
To other European countries: 10 euros
Overseas: 35 euros
Express shipments overseas with UPS/DPD take 4 days (e.g. USA) or 7 days (e.g. Australia)
Returns and Guarantee
How does the return work?
It is still possible after weeks and months. Quick and uncomplicated processing by arrangement by email ( mail@loismathar.com ) or by phone +49 160-7534634
How does the guarantee work?
It is valid indefinitely. If a scratch bothers you after years, we will easily exchange the piece of jewelry for a new one.
General questions about the products
What does “handmade” mean?
All of our bangles are carefully hand-forged by a Munich artist. Piece by piece. Therefore, there may be small differences in processing that make his pieces of jewelry unique.
The artist has been cultivating traditions with this hand-made work for almost 50 years. The 001 collection contains all of his experience, his passion, his attention to detail and his skills. Bangles of similar quality are hard to find on the “market”.
Are the silver bangles made of pure silver?
Yes. The bracelets are 100% made of 925 sterling silver and are also solid (no cavities or anything similar.)
How “pure” are the copper bracelets?
They are made of pure, solid copper with no additives.
Why is copper jewelry particularly sustainable?
Today, around 80 percent of the copper ever mined is still in circulation because the metal can be melted down and reused as often as required. The copper in one of our bangles may have already been in use in ancient Egypt, for example - who knows? ✨
Why is my bracelet darkening?
The fact that copper, brass and silver oxidize in the air is completely normal and is sometimes even desired when we think of the typical green color ("patina") that makes copper roofs a piece of jewelry.
Since our bracelets are not surface treated, they will darken if they are not worn for a long time and are exposed to indoor air. Only the very robust stainless steel is spared from such oxidation. The good news: the bracelets can be polished to a shiny shine again with little effort.
The bracelets also react to the microclimate of the skin, which varies greatly from person to person and can also change depending on the physical condition (e.g. heavy sweating with a fever). Our metals are natural elements that balance themselves with the environment.
How discolored metal becomes bright again is described in our “wear and care guide” .
My skin is changing color under the bracelet. Is this harmful to health?
No, that is also a natural reaction. It varies greatly from person to person in its manifestation. For many people it doesn't even occur. Copper sometimes gives the skin a greenish color, while silver turns it darker. This is in no way harmful. The discoloration can be easily washed off with soap and water. You can prevent them by applying colorless nail polish to the inside. We do not recommend this because most people want skin contact, especially with copper.
Is copper a therapeutic agent?
Knowledge of the anti-inflammatory effects of red metal goes back a long way. As early as 4,000 years ago, the Egyptians mixed copper shavings with cow fat and honey and used them to heal wounds. Since ancient times, copper jewelry has been worn not only for decoration but also for medical reasons. When it comes into direct contact with the skin, the antibacterial metal diffuses in small quantities through the skin and thus enters the bloodstream. Even if this has not been scientifically proven, many people report that the bracelet is of good use for inflammation, muscle tension, joint pain and rheumatic complaints - its effect is supposedly not just limited to the wrist but extends to the entire body. But as I said, most conventional doctors are very skeptical.
How should I store my bracelet?
Best protected from moisture and sealed as airtight as possible in a bag or jewelry box.